Our Cookie Policy in Plain English
This page explains the cookies we set when you visit goldenreels-aud.com, why we set them, and the choices you have. We keep it short and free of legal waffle.
What Cookies Actually Are
Cookies are small text files that our site saves on your device when you visit. Each one stores a snippet of information, such as a session identifier or your language choice, and sends it back to our server on your next visit.
Think of a cookie as a sticky note your browser keeps for us. Without them, we would not remember that you are logged in, which game you last played, or that you already dismissed the bonus banner.
The Cookies We Set
Strictly necessary
These cookies keep the site working. They handle your login session (GRELS_SID), authentication tokens (GRELS_AUTH), and security checks that protect your account from fraud and session hijacking. You cannot play, deposit, or withdraw without them, so they cannot be switched off in our banner.
Functional
Functional cookies remember your settings between visits. We store your preferred language (GRELS_LANG), your chosen currency display, and whether you play with sound on or off. Deleting them does not break anything; you simply return to the default settings next time you open the site.
Analytics
We use analytics cookies to understand, in aggregated form, which pages players open, where they drop off, and how long a typical session runs. The data helps us fix slow pages and improve game loading times. It never identifies you personally and is only reviewed as overall statistics.
Marketing
Marketing cookies support our promotions. They let us show you relevant bonuses, remember that a welcome offer was already claimed, and measure whether our campaigns reach real players. You can decline this category at any time and the site will keep working normally.
| Cookie type | Purpose | Example name | Duration | Opt-out |
|---|---|---|---|---|
| Strictly necessary | Login session and security | GRELS_SID | Session | Cannot be disabled |
| Strictly necessary | Authentication token | GRELS_AUTH | 30 days | Cannot be disabled |
| Functional | Language preference | GRELS_LANG | 90 days | Banner or browser settings |
| Analytics | Aggregated page statistics | _ga | 365 days | Banner or browser settings |
| Marketing | Campaign and retargeting | _fbp | 90 days | Banner or browser settings |
Cookies From Third Parties
Some cookies on our pages belong to other companies, not to us. We allow three categories: analytics providers who measure site traffic, advertising networks who serve and measure our promotional campaigns, and payment providers who need their own cookies to process deposits and withdrawals securely.
We do not sell your data to anyone. Each third party processes data under its own privacy policy, and the cookie table above lists which ones persist on your device so you can block any of them in your browser if you wish.
How You Control Preferences
Our consent banner
The first time you land on goldenreels-aud.com, our banner asks you to accept or reject non-essential cookies. You can change your mind later by opening the cookie settings link in the site footer and saving a new selection. Your choice takes effect immediately.
Browser settings
Every major browser lets you block or delete cookies in a few taps:
- Chrome: Settings, Privacy and security, Third-party cookies.
- Safari: Settings, Privacy, Manage Website Data.
- Firefox: Settings, Privacy and Security, Cookies and Site Data.
- Edge: Settings, Cookies and site permissions.
What happens if you block everything
Blocking strictly necessary cookies means you cannot log in, claim a bonus, or make a payment, because the site cannot hold your session. Blocking analytics or marketing cookies has no effect on gameplay; you simply see fewer personalised offers and we lose some usage statistics.
How Long We Keep Them
Retention depends on the category. Session cookies expire the moment you close your browser, while persistent cookies stay for a fixed period and then delete themselves automatically.
| Category | Duration | What happens after expiry |
|---|---|---|
| Session and security | Session only | Deleted when you close the browser |
| Functional | 30 to 90 days | Preferences reset to defaults |
| Analytics | Up to 365 days | Statistics start a new reporting period |
| Marketing | Up to 90 days | Retargeting and campaign data cleared |
When We Update This Policy
We review this policy whenever we add a new cookie, change a provider, or adjust retention periods. If a change is significant, we announce it on the site and show the consent banner again so you can renew or revise your choices.
Our Data Protection Officer keeps this page current, and the version you are reading always reflects the cookies actually in use today. Questions about any cookie listed here go to [email protected], where our team answers around the clock.
Frequently asked questions
Do I have to accept cookies to play at Goldenreels Casino?
You need strictly necessary cookies to log in and play, as they hold your session. Analytics and marketing cookies are optional and you can decline them in the banner without affecting gameplay.
How do I delete cookies that are already on my device?
Open your browser's privacy settings and use the clear browsing data option. This removes existing cookies, though our banner will appear again on your next visit because your saved consent is gone too.
Can I change my cookie choices after signing up?
Yes. The cookie settings link in our footer lets you revisit the banner and update your preferences at any time. Changes apply straight away.
Do cookies hold my card or banking details?
No. Payment details are handled by our payment providers under their own security systems. Our cookies never store full card numbers or wallet credentials.